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Improve Your eBay Customer Support With Subivi’s CRM System and Knowledge Hub

This article is sponsored by Subivi. Michael Epstein-Lapid, co-founder and product leader at Subivi. This post is by Nadav Roiter, Marketing Manager for Subivi and a freelance journalist. Customer support forms such a huge part of the online shopping experience. Sellers that are nailing it with great customer service are reaping the rewards in the …

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What You Need to Know in 2020

Sharing is caring!It’s that time of year again. The days are getting warmer and longer, summer is just around the corner, and, for Amazon sellers, it’s time to start getting ready for Prime day. And with the event being pushed back to September, sellers have an additional month to prepare.  (Listing optimization. Split testing. PPC …

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3 Ecommerce Customer Service Hacks Every Seller Should Know

This post is by Nadav Roiter, Marketing Manager for Subivi and a freelance journalist. In this post I will show you how to deal with three common ecommerce customer questions as quickly as possible, while also providing excellent customer service. You’ll learn how to reduce the time you spend dealing with these, and how you …

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Support Better and Sell More with eDesk from xSellco

This article is sponsored by xSellco. One of the most time-consuming aspects to running an online business is customer support. It’s a buyers’ market, and consumers are more savvy than ever. They expect businesses to respond to their messages almost instantly and, if they don’t, they will shop elsewhere.  But, if handled properly, customer service …

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